How To Reserve
We kindly request that reservations, changes, additions, and cancellations be made via our website. We do not accept reservations by phone. For same-day communications or urgent inquiries, please contact us by phone.
Check-in：14:00-21:00
Check-out：〜11:00
Payment
All reservations for our facility are accepted via advance credit card payment through our website. We recommend cashless payment for additional charges such as beverages within the facility.
Accepted payment methods：Credit Card（VISA、MasterCard、JCB、American Express、Diners Club、Discover）
Attention /Rules
- Please remove your shoes before entering the facility, and use the footwear provided on the wooden deck.
- Pets are not allowed.
- As the accommodation is surrounded by nature, you may encounter dangerous wild creatures (deer, centipedes, bees, etc.). If you encounter wildlife around the facilities, please do not provoke them and contact our staff.
- For your safety, please refrain from using the sauna after consuming alcohol.
- For safety reasons, hydrogen capsules may only be used in the presence of a manager. (8 AM – 6 PM)
- To avoid disturbing our neighbors, please keep noise to a minimum after 10 PM.
- For fire safety reasons, bringing in items for grilling such as fire tables, barbecue grills, and stoves is prohibited.
- Please cooperate by separating your garbage into three categories: burnable waste, PET bottles, and cans/bottles.
- For safety reasons, use of the barbecue is allowed only until 9 PM. Please ensure that clean-up is completed by 9:30 PM.
- Please take care of the fire after using the barbecue or cooking. Please turn off the main gas valve after use.
- To avoid attracting wildlife, please promptly dispose of leftover food into burnable waste containers and do not leave any food unattended.
- Apart from complimentary disposable amenities such as combs, cotton pads, cotton swabs, amenity sets, and welcome drinks, you may not bring any of the facility’s equipment or supplies home with you.
- The facility is not responsible for any accidents or injury caused by natural disasters, carelessness of the user, or failure to follow the terms and conditions of the accommodation agreement.
- The facility is not responsible for any damage, theft, or accident involving the user’s vehicle or personal belongings.
FAQ
We apologize, but pets are not allowed at our facility. Please consider using a pet hotel in Shinonsen Town or Tottori City.
In case of an emergency during the night, please call the facility manager at (Contact: 080-3058-2030). For sudden illness or unexpected accidents, please call 119 (emergency call) directly.
Yes, we provide free parking.
We provide only food for meals at our facility. Meals are self-prepared by our guests. We have a spacious kitchen and a fully-equipped barbecue space for our guests to enjoy cooking and preparing meals on their own.
Yes, you can bring your own food, alcohol, and beverages without extra charge . The facility also has a wine cellar stocked with the captain’s recommended selections. You can pay for drinks from the wine cellar at checkout (Cashless payments such as credit card, PayPay, iD, QUICPay, transportation e-money are preferred, but cash is also accepted).
The facility provides basic seasonings such as salt and pepper.
We offer a free pick-up service and will come to Hamasaka station or Tottori Airport to pick you up. If you would like pick-up service, please contact us in reservation form on the web.
Smoking is not permitted inside the building. Please smoke in the designated smoking area outside the building.
Yes, Wi-Fi is available throughout the facility, and SSID/password for Wi-Fi will be provided upon check-in.
Guests may use the sauna and gym at their leisure from check-in to check-out.
Hydrogen capsules: For safety reasons, hydrogen capsules can only be used while the facility manager is on duty (9 AM- 6 PM).
One restroom is available in the sauna/gym/hydrogen capsule area, one in each of the two bedrooms, and one next to the living room. All are equipped with Western-style toilets including a bidet.
We provide free-size nightwear.
Please refer to our Rooms/Facilities page for details on the equipment, facilities, and amenities available in the guest rooms.
Elementary school students and older are charged the same rate as adults. Children younger than elementary-school age may stay free of charge.
Cancellation fee will be charged as follows.
| 7-3 days prior to the check-in date | 20% of the room charge |
| 2 days prior to the check-in date | 30% of the room charge |
| 1 day prior to the check-in date | 50% of the room charge |
| On the check-in date | 100% of the room charge |
| No Show | 100% of the room charge |